FAQ

Welcome! We can’t wait to meet you in person. If this is your first time here, you’ll find the answers to all your questions below.

Do I need to Book Online?

As we’re a boutique studio, to assist us with managing class numbers, please book all your classes online via our website or the our Free Mindbody App

What If I need to cancel or reschedule a class?

To reschedule or cancel a class, log into your Mindbody Online account with your Username and Password. Select, “My Info” from the Main Menu, then select, “My Schedule”. Here you can view all your scheduled classes. Select, “Early/ Late Cancel” next to the class you no longer wish to attend.

You can also Book, Cancel and Reschedule classes using the Mindbody App which can be downloaded for free from Itunes or from Google Play.

What if I don't show up to a class I have reserved a place for?

Some of our classes are very popular and are wait- listed so if you don’t show up, others miss out. Therefore, if you cancel a Yoga or Pilates Mat class within 2 hours or a 6.15am Yoga class within 12 hours or a Pilates Reformer class within 24 hours you will forfeit 1 class on your pass.

Can I pay upon arrival?

If you’re a new Client, please register and pay for your first class online. If you would like to purchase a class pass or products at the studio you can pay by cash, credit or EFTPOS. Sorry no cheques. To purchase a class or pass, please visit our Online Store, click here

Can I attend classes on a casual basis?

Yes, you can attend all our classes casually (excludes Courses and Workshops) however, if this is your first visit to Yoganic™, our Intro Offer: $49 for ANY 4 classes in 14 Days is much better value.

What do I need to bring?

  • For hygienic reasons, please bring your own yoga mat or you may hire a mat for $2 or you may purchase one at the studio.
  • For Pilates Reformer, please bring a pair of grip socks (socks with tiny grip dots on the bottom to prevent slipping) or purchase a pair at the studio for $20).
  • A water bottle to re- hydrate. We recommend a stainless steel water bottle which is BPA free, non- toxic, re- useable and therefore, kind to the environment and your health. You may re- fill your bottle from our filtered water dispenser.
  • Leave your valuables at home or in the car. If you do need to bring your phone, please turn it off and leave it in a cubby hole in our 2nd room.
  • For all our Mums & Bubs classes, we also suggest you bring a blanket for your baby to lie on. If you bring a pram, you may leave it in our Reception (Entrance at 551 Willoughby Rd, Willoughby).

How do I get there and where can I park?

For our address, map and parking information, please click here

Can I get changed at the studio?

Our bathrooms have ample space for you to get changed in. You may leave your clothes in either the cubby holes or on the hooks provided.

What do I wear?

It is helpful for our instructors if you wear comfortable yet form-fitting stretchy clothes. It enables the instructor to visually see that you are performing the exercises with the proper alignment. For hygienic and practical reasons, please wear grip socks for Pilates Reformer. Change rooms are provided. Personal belongings can be stored in the pigeon holes but we encourage you to leave your valuables at home or in the car.

What should I do when I arrive?

If there is a class prior, please make yourself at home in our beautiful Reception. If there is no class prior, please enter via 551 Willoughby Rd.

Be sure to check in with our Receptionist or with your Instructor After Hours.

Please leave your shoes on the shoe racks provided at the bottom of the stairs (this includes thongs and boots). Yoga is practised in bare feet and pilates in socks. Our studio is a shoe- free environment so that we can leave all the dust, dirt and dead energy from the outside, keeping the yoga studio clean and you more grounded. It symbolises leaving your worries at the door.

Please turn off your phone (rather than on vibrate) and place all your belongings in the pigeon holes or on the hooks provided in our second room

Please grab any yoga props/ pilates equipment you may need and lay out your mat on top of one of our thick charcoal mats (to give you some extra padding).

What if I have an injury or a condition?

If you have an injury or a medical condition, we recommend attending a Private Session so we can assess your condition and abilities and give you exercises to avoid re-injury or aggravation of symptoms and prepare for attending group classes.

Do I need to do the Reformer Intro Session before my first class?

So that we can assess your level and determine the best class to meet your specific needs, our Intro Session is required before attending your first group class. In this session we will familiarise you with how to use the Reformer equipment, the breathing and the basic exercises. Classes are held on Sundays at 11am.

Can Pilates help with my back pain?

Pilates is a great way to help alleviate lower back pain or rehabilitate after a back injury. Pilates strengthens the entire core muscles – including the deep abdominals, pelvic floor, lumbar extensors, and buttocks – to completely stabilise the spine and lumbo- pelvic region, bringing the body into correct alignment and helping to alleviate any pain.

Is Pilates suitable for postnatal women with abdominal separation?

Postnatal Pilates, Mums and Bubs Pilates and Reformer are fantastic for postnatal women with abdominal separation as classes address the importance of breath, abdominal and pelvic floor re-connection, the re-establishment of stability, correcting posture and obtaining flexibility in certain areas and will assist you in healing abdominal separation and toning your pelvic floor.

What if I have never done yoga before?

We recommend our Yoga for Beginners course where you will be introduced to yoga postures, breathing techniques and meditation in a safe, friendly and supportive environment. This course will prepare you to attend our general yoga classes. For more information, click here Alternatively, you may attend our Tuesday 9.30am or Sunday 5.15pm Yin Yoga classes which require no experience and are much more gentle and slower paced.

What if I can't make it to the Beginner's course?

We suggest you start with our quieter, more intimate classes such as Tuesday 9.30am Yin Yoga, Wednesday 9.30am Yoganic Yoga or Sunday 5.15pm Yin Yoga where the pace is slower and tends to be smaller. After attending a few classes you will feel more confident to start attending the more dynamic, busier classes.

How many times a week should I attend?

Like anything, the more you practise the faster you will see results but consistency is the key. If you can only attend once a week, that’s better than nothing but for best results, we suggest you attend at least 2- 3 times per week.

What does it mean by a "baby- led class"?

Our Mums and Bubs classes are baby- led. This means, how much activity you are able to participate in is led by your baby. If your baby needs changing, feeding, settling, putting to sleep etc, it is your responsibility to attend to his/ her needs. You’re welcome to do all of this within the room and we encourage you to join back in when you can. Like us, babies have good days and bad days. Some days you will be able to participate in an entire class, other days you may spend a lot of time settling your baby. These moments in class teach us to be flexible not just in body, but also in mind.

What if my baby is sleeping?

If this happens in a Mums & Bubs Pilates Mat or Reformer class, great! If it happens in our Mother & Baby Yoga class and there is mother and baby interaction, we have dolls who you may practise on and then when your baby wakes up or when you get home, you can practise the new moves with him/ her. Or alternatively, ask your teacher to suggest some exercises for you or take advantage of the quiet time and get some well- earned rest!

Can I still attend classes when my baby starts to crawl?

Once your baby starts to crawl, then we recommend graduating to the Baby Yoga for Crawlers and Early Walkers class which is offered during the School Holidays. Mums and Dads welcome. Alternatively, we offer childminding on Tuesdays at 9.30am for Yin Yoga or Wednesdays at 9.30am for Yoganic Yoga.

What if I'm pregnant?

Yoga and Pilates are the best ways to exercise during pregnancy as they’re low impact and focus on deep stability and postural muscles to help accommodate the changes to your body during pregnancy. Keeping fit and strong during pregnancy not only helps you to maintain a healthy body to nourish a healthy baby, but also to counter the effects of pregnancy on the body, maintain strength for labour and to enable quicker recovery of the pelvic floor, core and abdominals and strengthening and toning the arms, legs and buttocks postnatally as well.

During your 1st trimester you may continue to attend our Yoganic or Yin Yoga classes but we don’t recommend our Yogabarre or Refomer Intermediate classes as we may perform exercises that are contraindicated during pregnancy.

What if I'm Menstruating?

Don’t practise any inverted postures (upside down postures such as elevated legs up the wall, shoulder, head or hand stand or forearm balances) for at least the first three days as it can disrupt the flow or regularity of your cycle.

Do you have Childminding?

Yes we do!

Tuesdays at 9.30am for Yin Yoga
Wednesdays at 9.30am for Yoganic Yoga

For more info, click here

What do I do after class?

If you have hired a mat, please use the bacterial spray and sponge to wipe down your mat. Then neatly place your mat back along with any other props. We practise Karma Yoga, the yoga of service to others. By putting everything back neatly and how you found it, prepares the room for the next class.

Still got a question?

Give Us a call on 0411 607 769 or Send Us an Email

Intro Offer
Yoga, Yogabarre, Pilates Mat and Reformer
$49 for 4 Classes in 2 Weeks

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